Troubleshooting

From error code
to repair plan.

Choose the brand and controller, enter the error code and Tolar tells you what’s wrong, what usually causes it and how to fix it, step by step. Built on validated technical documentation and field experience. No manuals, no calling around: just the answer, right at the controller.

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Top 6OEM brands
7000+Error codes
25+Controllers
How it works

Three steps. Right at the controller.

No manuals to flip through and no colleague to call. Pick the controller, enter the code and Tolar takes you through the fix.

  1. 1Choose brand and controllerTwo taps. Tolar covers the top 6 OEMs.
  2. 2Enter the error codeTolar recognises the code and tells you what it means and what usually causes it.
  3. 3Follow the step-by-step planConcrete actions, in order, until the lift is running again.
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Every repair plan

More than a code. A plan you can follow.

Every lookup gives you the same clear structure, whichever brand you’re working on.

01What the code meansA clear diagnosis in plain language, for the exact brand and controller.
02The likely causeWhat usually triggers this fault, so you know where to look first.
03Step-by-step actionsConcrete checks in the right order, until the lift runs again.
04The why behind each stepTap “Why” to see the reasoning, so you learn as you go.
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Why you can trust it

Checked knowledge. No guesswork.

General AI tools answer almost anything, based on the open internet. Tolar is built for one job: getting lifts running again.

General AI chatbotsTolar

Built on the open internet

Built on validated technical documentation and field experience

Guesses when it doesn’t know

Tells you when it doesn’t know

Generic answers

Plans per brand, controller and error code

Not made for the lift industry

Made for lift technicians, by people from the industry

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Backed by expertise

7000+ error codes. Thoroughly worked out.

The depth and breadth an independent technician needs, across brands. And we keep adding codes, partly based on what technicians ask for.

Top 6OEM brands
7000+Error codes
25+Controllers
Supported controllers include
Bionic 5 Miconic BX Miconic MX-GC Miconic 10 LCE KCE and more

Missing a controller? Let us know →

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Made for

For the technician on site. And the team behind them.

For technicians Solve faults on your own, without waiting on a colleague or the manufacturer. Tolar for technicians → For companies One knowledge base for your whole team: shorter downtime and juniors independent sooner. Tolar for companies →
Pricing

Try it free. Go unlimited with Field Kit.

Free
€0
No subscription needed.
  • 5 free troubleshooting lookups (one-time)
  • Full community access, always free
  • Chat channels per brand
Start for free
Recommended
Field Kit
€20€40per technician / month
Launch deal: first month €20, then €40. Cancel monthly.
  • Unlimited troubleshooting
  • Step-by-step plans for 7000+ error codes
  • Everything in Free, including the community
Get Field Kit

Equipping a whole team? See all plans, including Enterprise →

FAQ

Questions about troubleshooting.

Why not just use ChatGPT?

ChatGPT is built to answer almost anything, based on the open internet. That internet doesn’t hold the information for many lifts, and what is there has never been checked. Tolar is built specifically for lift technicians. It works from technical data and documentation, combined with experience from the field. That makes it a lot more accurate and reliable when you’re standing in front of a fault.

How do technicians know they can trust Tolar?

Tolar only relies on validated technical information from technicians, OEMs and other trusted sources. No guesswork from random websites. That’s why it’s far more accurate and reliable than general AI tools.

What if Tolar doesn’t know the answer?

Then Tolar tells you so, instead of making up an answer that could be wrong. We use unanswered questions to expand the knowledge base, so Tolar keeps getting better. And for everything else, you can always ask the community.

Which brands and controllers does Tolar cover?

Tolar covers the top 6 OEM brands, with 7000+ error codes across 25+ controllers. We keep adding brands, controllers and codes, based in part on what technicians ask for.

What’s included in the free account?

With a free account you get access to the community and 5 troubleshooting lookups (one-time), so you can see how Tolar works on real faults. For unlimited troubleshooting, upgrade to Field Kit.

Do I need to install anything?

Only the Tolar app on your phone. Technicians use Tolar from A to Z in a simple mobile app: download it, log in and you’re ready to go. No training track needed. As an admin, you manage your team, users and billing in the web app.

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More questions? See all FAQs → or get in touch.