This privacy statement applies to the use of the website tolar.app, including requesting a demo, getting in touch and earlier waitlist registrations. A separate privacy statement applies to the processing of personal data within the Platform (the app/service itself, including creating an account via app.tolar.app), which can be found via this link.
Article 1 Data controller and contact
Tolar.app B.V., located at Vlotlaan 554, 2681 TX Monster, the Netherlands, is the data controller for the processing of personal data via the website tolar.app.
For questions about this privacy statement or about the processing of personal data, please contact info@tolar.app. Tolar has not appointed a Data Protection Officer; the above contact point serves as the point of contact for privacy questions.
Article 2 What data Tolar collects via the website
Through the forms on tolar.app (including the demo request form and, previously, the waitlist forms), Tolar collects the following data:
- Contact details: first and last name, company name, business email address, telephone number and country, and — for earlier waitlist registrations — address;
- Additional details: for example the (approximate) number of technicians, the type of registration (technician or company), and the content of a request or message;
- Technical data: language preference (automatically determined based on the language in which the website is visited), IP address, and standard technical logging data required for the functioning and security of the website;
- Consent data: the time and manner in which agreement was given to the terms and conditions and the privacy policy when completing a form, and the cookie preferences a visitor has selected via the cookie banner;
- Statistical data: only with consent, data on the use of the website via Google Analytics (see Article 6).
Tolar does not collect special categories of personal data (such as health or financial data) via the website.
Anyone who creates an account via the website is redirected to the Platform (app.tolar.app). The Tolar-app privacy statement applies to the data provided there.
Article 3 Purposes and legal basis
Tolar processes the data referred to in Article 2 for the following purposes:
- Handling a demo request or contact request and scheduling and giving a demo, including contact by email or telephone
Legal basis: performance of (preparatory steps towards) a contract (Art. 6(1)(b) GDPR); - Handling earlier waitlist registrations and maintaining contact about them
Legal basis: performance of (preparatory steps towards) a contract; - Segmentation of requests (for example distinguishing between technicians and companies, and by size or country) in order to determine the appropriate follow-up steps
Legal basis: legitimate interest in the efficient and correct handling of requests; - Managing contacts and following up on requests, possibly using CRM and email software (see Article 4)
Legal basis: legitimate interest in structured follow-up of (prospective) customers; - Displaying the website in the correct language (via the language preference)
Legal basis: legitimate interest in a well-functioning, user-friendly website; - Personalised email communication about Tolar’s progress, product development, offers and any follow-up steps towards access to the Platform
Legal basis: legitimate interest, or consent where legally required; you can unsubscribe at any time; - Measuring and analysing website usage in order to improve the website (see Article 6)
Legal basis: consent (Art. 6(1)(a) GDPR), which can be withdrawn at any time; - Security and fraud prevention relating to the use of the website
Legal basis: legitimate interest in a safe and reliable website.
No automated decision-making that has legal effects on the data subject without human intervention takes place via the website.
Article 4 Recipients and sub-processors
Tolar shares the data collected via the website only to the extent necessary with:
- TransIP B.V., located in the Netherlands, as the hosting provider for the website, including the form software running on it in which requests are stored;
- Resend, located in the United States, for sending emails from the website, such as confirmations and notifications of requests;
- Mailchimp and/or ActiveCampaign, located in the United States, for managing contacts and requests (CRM) and sending email campaigns and newsletters, to the extent Tolar uses these services for website requests. Tolar may also use comparable CRM or email software; in that case this privacy statement will be updated;
- Google (Google Ireland Ltd. and Google LLC), for website statistics via Google Analytics and Google Tag Manager, only with consent (see Article 6);
- Tolar team members involved in reviewing and following up on requests.
External resources. To display the website, fonts and icons are loaded from servers of Google Fonts (Google), Adobe Fonts (Adobe) and cdnjs (Cloudflare). For technical reasons, the visitor’s IP address is transmitted to these parties in the process.
Personal data is never sold to third parties.
TransIP is located within the European Economic Area, so no international transfer takes place with respect to this party. To the extent that data is transferred to parties outside the EEA (including Resend, Mailchimp, ActiveCampaign and Google), Tolar ensures that an appropriate safeguard applies, such as Standard Contractual Clauses and/or — where applicable — certification under the EU-U.S. Data Privacy Framework. Further information can be requested via info@tolar.app.
Article 5 Retention periods
- Data from demo requests, contact requests and waitlist registrations is retained for as long as reasonably necessary for the purpose of the request, with a maximum of two (2) years after the last point of contact, unless a deletion request is made earlier.
- If a request results in actual access to the Platform, the retention period set out in the Platform’s privacy statement applies from that point onward.
- In the event of a deletion request in accordance with Article 7, the data will be deleted as soon as possible, unless a statutory retention obligation prevents this.
Article 6 Cookies and similar technologies
The website tolar.app uses the following cookies or similar technologies:
Functional cookies, among other things to:
- remember the visitor’s language preference;
- record the visitor’s cookie preferences;
- ensure forms function correctly and prevent spam/misuse.
These functional cookies are necessary for the website to function and do not require prior consent.
Analytical cookies via Google Analytics, loaded via Google Tag Manager, for measuring and analysing website statistics (such as visitor numbers and usage behaviour), in order to improve the website. Google Analytics and Google Tag Manager are only loaded after prior consent (opt-in) has been given via the cookie banner, in accordance with applicable cookie legislation. Data collected via Google Analytics may be transferred to Google LLC, located in the United States. Tolar ensures that an appropriate safeguard applies, such as Standard Contractual Clauses and/or certification under the EU-U.S. Data Privacy Framework.
A visitor can withdraw or change their consent for analytical cookies at any time via the “Cookie settings” link at the bottom of every page.
Article 7 Rights of data subjects
- A data subject has the right to request access via info@tolar.app to the personal data Tolar processes about them via the website, and may request that this data be corrected or deleted.
- Tolar will handle a request as soon as possible and in any case within the statutory period of one month.
- In addition to the right of access and deletion, the data subject has the right to rectification, restriction of processing, objection to processing based on legitimate interest, withdrawal of consent given and — where applicable — data portability. A data subject also has the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Article 8 Security
Tolar takes appropriate technical and organisational measures to protect the personal data collected via the website against loss or unlawful processing, including encryption of data in transit and access control to the systems used.
Article 9 Changes
Tolar may amend this privacy statement from time to time. The most current version can always be found on this page.
Last updated: November 5, 2026